Echo Your Impact, LLC

Kimberly Perez,
MBA, TICC

Coach, consultant, systems strategist, and speaker helping individuals and organizations do the work that actually matters.

10+
Years of Experience
7x
Salesforce Certified
TICC
Trauma-Informed Coach
MBA
IT Management
Original MethodologyCourageous Conversations FrameworkAn original Echo Your Impact framework for human-centered leadership — Explore →
FellowshipElizabeth Dole Foundation Caregiver Fellow AlumMilitary & veteran caregiver advocate · SHRM Summit · Capitol Hill
SpeakingEYI Courageous Conversations: Stress, Burnout & Life Outside the OfficeAvailable for conferences, retreats & corporate events
Facilitation BackgroundNAMI · PTSD Foundation · Trauma Reboot · Elizabeth Dole Foundation10+ years serving military families and trauma survivors
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Trauma-Informed Coaching+Communications Consulting+Systems & Operations+Speaking & Facilitation+Select Engagements Only+Trauma-Informed Coaching+Communications Consulting+Systems & Operations+Speaking & Facilitation+Select Engagements Only+

What I Offer

Four areas of expertise,
one trusted partner

My background sits at a rare intersection. Deep human-centered expertise in trauma-informed coaching, paired with the strategic and technical skills of a seasoned communications consultant, systems professional, and speaker. Kimberly takes on select engagements each quarter to ensure the depth of support every client deserves.

Book a Free Discovery Call →
01

Trauma-Informed Coaching

Individual and executive coaching grounded in trauma-informed principles. A consistent, safe partnership for leaders, caregivers, and professionals navigating transition, burnout, or pivotal life changes. Sessions are built around where you actually are, not an idealized version of your life.

Investment: $500–$800/month · Sliding scale available for caregivers and those in financial transition.

Learn More →
02

Communications Consulting

Organizational messaging strategy, stakeholder communications, and change management support. Helping mission-driven teams and leaders communicate with clarity, consistency, and real impact. Engagements are scoped to your specific organizational need.

Investment: Starting at $1,500 per engagement · Retainer arrangements available · Affordable options for veteran nonprofits upon request.

Learn More →
03

Systems & Operations

7x Salesforce Certified with extensive product ownership and IT management experience. Partnering with organizations to build and optimize systems that genuinely serve their people, scale their mission, and reduce operational friction at every level.

Investment: Scoped per project · Inquire for rates · Affordable options for veteran nonprofits upon request.

Learn More →
04

Speaking & Facilitation

Available for conferences, corporate events, and leadership retreats. Kimberly’s signature talk, Courageous Conversations: Stress, Burnout & Life Outside the Office, gives leaders a framework they can use Monday morning, not just a feeling. Virtual and in-person available.

Investment: $1,500–$2,500 per engagement depending on format, travel, and scope.

Learn More →

Real impact happens when healing, strategy, and systems all work together. That is exactly what I bring.

About Kimberly

Kimberly Perez is a Trauma-Informed Certified Coach, MBA in IT Management, and multidisciplinary consultant with over a decade of experience working at the intersection of human wellness and organizational excellence.

She has served as a peer facilitator for nationally recognized mental health organizations, advised on communications and organizational strategy, and built and optimized enterprise systems using tools including Salesforce, HubSpot, Squarespace, and Carrd.

Her work is grounded in the belief that sustainable growth requires attending to both the human and the operational sides of any organization or individual journey.

Kimberly is a 2024 Elizabeth Dole Foundation Caregiver Fellow Alum, representing military and veteran caregivers through federal and state policy advocacy, workforce development, and employer strategy. She has spoken at the SHRM + Elizabeth Dole Foundation Summit, USAA Educational Foundation events, and the WIT Network Igniting Excellence Conference.

She has a deep heart for mission-driven and veteran-serving organizations, providing pro bono web support to a veteran nonprofit and offering affordable digital consulting to similar organizations upon request. Kimberly takes on select consulting, coaching, and speaking engagements with individuals, nonprofits, and organizations serious about sustainable growth.

NAMIPTSD FoundationTrauma RebootRe:generation RecoveryElizabeth Dole Foundation FellowVeteran NonprofitsMBA · IT ManagementTICC Certified7x Salesforce
Full Background

What People Say

The conversations that matter
leave a mark.

Companies spend thousands to teach what caregivers practice daily. Invisible work becomes visible strength.

Founder & Senior Advocate

Caregiving is not only about skills, but it is a testimony to someone’s judgment, demeanor, and integrity.

Senior HR Business Partner & Consultant

Your session was so insightful. I’m glad that you are sharing not only your story but what you’ve learned that helps us all.

ACC-Certified Coach

You packed all the best reminders into a succinct and enjoyable read. You say a lot without using more words than needed.

Salesforce Certified Professional

Steady iteration, not perfection, is what actually moves learning forward. Thanks for sharing.

8x Salesforce Certified Professional

This post resonates with my journey and is in perfect timing. This was extremely helpful, thank you for sharing.

Elizabeth Dole Foundation Fellow · Veteran Caregiver Advocate

I’ve only known you for a few hours, and you already inspire me so much. Keep doing the incredible work you’re doing.

Tax & Finance Professional

Her strategic planning and effective communication kept us focused and motivated. This drove us to the successful execution of our Salesforce initiatives.

Salesforce Certified Implementation Specialist

She has a unique ability to analyze and simplify complex concepts, and then teach them back in an easy to understand format.

7x Salesforce Certified Professional

Kimberly was an invaluable source of knowledge and support. Her enthusiasm and passion made it a pleasure to learn with her.

Senior Salesforce Administrator · Business Analyst

Companies spend thousands to teach what caregivers practice daily. Invisible work becomes visible strength.

Founder & Senior Advocate

Caregiving is not only about skills, but it is a testimony to someone’s judgment, demeanor, and integrity.

Senior HR Business Partner & Consultant

Your session was so insightful. I’m glad that you are sharing not only your story but what you’ve learned that helps us all.

ACC-Certified Coach

You packed all the best reminders into a succinct and enjoyable read. You say a lot without using more words than needed.

Salesforce Certified Professional

Steady iteration, not perfection, is what actually moves learning forward. Thanks for sharing.

8x Salesforce Certified Professional

This post resonates with my journey and is in perfect timing. This was extremely helpful, thank you for sharing.

Elizabeth Dole Foundation Fellow · Veteran Caregiver Advocate

I’ve only known you for a few hours, and you already inspire me so much. Keep doing the incredible work you’re doing.

Tax & Finance Professional

Her strategic planning and effective communication kept us focused and motivated. This drove us to the successful execution of our Salesforce initiatives.

Salesforce Certified Implementation Specialist

She has a unique ability to analyze and simplify complex concepts, and then teach them back in an easy to understand format.

7x Salesforce Certified Professional

Kimberly was an invaluable source of knowledge and support. Her enthusiasm and passion made it a pleasure to learn with her.

Senior Salesforce Administrator · Business Analyst

Have you worked with Kimberly?

Your experience helps others find the support they need.

Share Your Experience →

Speaking & Advocacy Background

SHRM + Elizabeth Dole Foundation SummitUSAA Educational FoundationWIT Network Igniting Excellence ConferenceCapitol Hill Advocacy Convenings

The Framework

Courageous Conversations:
Four pillars for human-centered leadership

An original Echo Your Impact methodology for individuals, teams, and organizations ready to stop managing around the hard stuff and start doing the work that actually matters.

01

See Every Whole Person in the Room, Including Yourself

Effective leadership begins with radical acknowledgment. Before strategy, before systems — you have to be willing to see people fully, including yourself.

02

Name What's Actually Happening

Most organizational dysfunction persists because no one says what is true out loud. This pillar is about developing the language and the courage to name it.

03

Communicate With Boundaries, Not Barriers

There is a profound difference between a boundary that protects and a barrier that disconnects. This is about building communication that honors both safety and relationship.

04

Build Systems That Reflect Your Values

Your structures, processes, and culture either reinforce your values or undermine them. This pillar closes the gap between what you say you stand for and how you actually operate.

Who I Work With

Partnering with those doing meaningful work

01

Individuals

People navigating trauma, burnout, career transitions, or pivotal life changes who are ready to move forward with intention and build the life they deserve.

02

Nonprofits & Mission-Driven Orgs

Mental health, social services, veteran-serving, and advocacy organizations that need a trusted partner for facilitation, communications strategy, or operational support. Affordable digital consulting available for veteran nonprofits upon request.

03

Leaders & Organizations

Executives and teams navigating change, burnout, communications challenges, or technology adoption who want a strategic partner who understands both people and systems.

Tools I Work In

Salesforce (7x Certified)HubSpotSquarespaceWixCarrdMicrosoft 365

Ready to echo your impact?
Let's explore working together.

Book a Session

About Kimberly

Where healing meets
strategy

A decade at the intersection of human wellness, organizational excellence, and enterprise systems.

TICC
CertificationTrauma-Informed Certified Coach
MBA
EducationIT Management & Organizational Leadership
7x
SalesforceCertified across Admin, Consultant & Analyst tracks
EDF
Fellowship2024 Elizabeth Dole Foundation Caregiver Fellow Alum
10+
ExperienceYears facilitating, consulting, and building systems
10+
Years Experience
7x
Salesforce Certified
TICC
Trauma-Informed Certified Coach
MBA
IT Management

My Story

A career built at the
intersection of people
and systems

"I don't separate the personal from the professional. The two have always informed each other in my work."

Kimberly Perez is a Trauma-Informed Certified Coach, MBA in IT Management, multidisciplinary consultant, and speaker with over a decade of experience working at the intersection of human wellness and organizational excellence.

Her journey began in direct service to military families and trauma survivors. Over more than a decade, she served organizations including NAMI, the PTSD Foundation of America, Trauma Reboot, and Re:generation Recovery, working as a Military Family Support Group Facilitator, Homefront teacher, Caregiver Support Group Co-Facilitator, Course Leader for a women-only trauma healing cohort, and small group teacher for all 12 steps of a faith-based year-long recovery program. She developed an AI-driven custom curriculum for veteran caregivers, building deep expertise in trauma-informed care, group facilitation, and human-centered support.

In parallel, Kimberly built a strong professional foundation in communications, technology, and operations. She earned her MBA in IT Management and became a 7x Salesforce Certified professional, bringing product ownership discipline and systems thinking to every organization she has served.

Prior to her work in enterprise technology, Kimberly built hands-on experience coaching organizations of all sizes, from small businesses to enterprise-level operations. Working across a national territory, she conducted market assessments and developed tailored growth strategies for over 400 companies, contributing to a $1.5 billion revenue goal and growing partner engagement by 183%. That work sharpened her ability to translate complex human and organizational needs into practical, results-driven strategy, a thread that runs through everything she does today.

She has advised on organizational communications and strategy, built and optimized enterprise systems, and worked across platforms including Salesforce, HubSpot, Squarespace, and Carrd. Her technical fluency is matched only by her commitment to the humans those systems are meant to serve.

Kimberly is also a 2024 Elizabeth Dole Foundation Caregiver Fellow Alum, selected to represent military and veteran caregivers through federal and state policy advocacy, workforce development, and employer strategy. She has engaged on Capitol Hill, spoken at the SHRM + Elizabeth Dole Foundation Summit and USAA Educational Foundation events, and contributed to initiatives supporting veteran families nationwide.

Through Echo Your Impact, LLC, Kimberly takes on select consulting, coaching, and speaking engagements with individuals, nonprofits, and organizations serious about sustainable, human-centered growth. She offers pro bono web support to veteran nonprofits and affordable digital consulting to similar organizations upon request.

Speaking and facilitation

Speaking & Facilitation

Speaking for the people who feel
unseen in professional spaces

Kimberly speaks on the realities leaders and teams navigate every day but rarely talk about openly: stress, burnout, caregiving, and the invisible emotional labor that shapes how people show up at work.

Her talks draw from lived experience, not theoretical models. She has spoken at national conferences, summits, and leadership convenings, and is available for corporate events, nonprofit gatherings, and leadership retreats.

Speaking Investment

$1,500 – $2,500 per engagement

Virtual and in-person available · Varies by format, travel, and scope

Stress & BurnoutCaregiving in the WorkforceCourageous ConversationsAI Literacy & Human SkillsTrauma-Informed LeadershipPsychological Safety
Book a Speaking Inquiry
Signature Talk

Courageous Conversations: Supporting Teams Through Stress, Burnout, and Life Outside the Office

Leaders carry more than tasks. They hold emotional weight, navigate tension, and make decisions while people bring their whole lives to work. This session explores what courageous conversations actually look like in practice and equips leaders with tools to communicate with honesty, empathy, and boundaries while maintaining accountability.

Audiences Leave With

A practical framework for opening conversations they have been avoiding

Language for naming what is happening without making it worse

Tools to support their teams without becoming a therapist

One action they can take Monday morning

Facilitation Background

Over a decade serving
those who need it most

NAMI

National Alliance on Mental Illness. Military Family Support Group Facilitator and Homefront teacher, supporting military families and individuals affected by mental illness through evidence-based programming and community connection.

PTSD Foundation of America

Volunteer Caregiver Support Group Co-Facilitator for over 7 years, supporting military and veteran caregivers navigating post-traumatic stress. Developed an AI-driven custom curriculum tailored to caregivers' unique needs and cultivated a safe, constructive environment for learning and healing.

Trauma Reboot

Course Leader for a women-only cohort of this 12-week, faith-based, peer-led trauma healing program, helping participants break free from the pain of their past and find renewed purpose and strength.

Elizabeth Dole Foundation

2024 Texas Caregiver Fellow Alum. Representing military and veteran caregivers through Capitol Hill advocacy, national convenings, and employer strategy. Speaker at the SHRM Summit, USAA Educational Foundation, and WIT Network Igniting Excellence Conference.

Re:generation Recovery

Faith-Based · 12-Step · Year-Long

Small group teacher for all 12 steps of this faith-based, year-long recovery and healing program. Led participants through the complete step curriculum — from Groundwork through Step 12 — holding space for individuals working through trauma, addiction, grief, loss, and life's hardest struggles. Re:generation welcomes all people, regardless of background or belief, and is grounded in the belief that healing and freedom are possible for everyone.

Credentials & Certifications

The depth behind
the work

01

Trauma-Informed Certified Coach (TICC)

Certified in trauma-informed coaching methodology, equipping Kimberly to provide safe, effective, and evidence-informed coaching to individuals who have experienced trauma.

02

MBA, IT Management

Master of Business Administration with a concentration in IT Management, providing a strong foundation in organizational leadership, strategy, and technology systems.

03

7x Salesforce Certified

Certified across the full Salesforce ecosystem including the credentials employers most commonly seek: Administrator, Business Analyst, and Data Cloud Consultant.

Data Cloud ConsultantPlatform AdministratorBusiness AnalystPlatform UX DesignerMarketing Cloud FoundationsPlatform Foundations
04

Elizabeth Dole Foundation Fellow

2024 Texas Caregiver Fellow Alum, selected to represent military and veteran caregivers at the federal and state level through policy advocacy, workforce development, and employer engagement.

Ready to work together?
Let's start the conversation.

Book a Session

What I Offer

Expertise that meets you
where you actually are

Available for select coaching, consulting, systems, and speaking engagements.

01
ServiceTrauma-Informed Coaching
02
ServiceCommunications Consulting
03
ServiceSystems & Operations
04
ServiceSpeaking & Facilitation
Services at a Glance

Four areas of expertise,
one integrated approach

Whether you are an individual navigating a difficult season, a leader building a healthier team culture, or an organization ready to align your systems with your values, there is a path forward here. All engagements are select and tailored to fit your actual context.

Trauma-Informed Coaching
01
Coaching

Trauma-Informed &
Executive Coaching

Individual and executive coaching grounded in trauma-informed principles. A safe, empowering space for people navigating trauma, burnout, career transitions, grief, or major life changes. Kimberly brings hands-on experience coaching individuals and organizations of all sizes, from small businesses to enterprise-level operations, applying a trauma-informed lens to every engagement.

Investment: $500–$800/month · Monthly retainer · Sliding scale available for caregivers and those in financial transition.

1:1 CoachingExecutive CoachingGroup CoachingTrauma-InformedBurnout RecoverySMB to Enterprise
Book a Discovery Call →
Communications Consulting
02
Consulting

Communications
Consulting

Strategic communications advisory for organizations and leaders navigating change, growth, or complex stakeholder environments. Helping mission-driven teams develop clear messaging, strengthen internal and external communications, and lead through change with confidence. How you communicate is just as important as what you say.

Investment: Starting at $1,500 per engagement · Retainer arrangements available · Affordable options for veteran nonprofits upon request.

Messaging StrategyStakeholder CommunicationsChange ManagementInternal CommunicationsNonprofit Communications
Inquire About Consulting →
Systems and Operations
03
Systems

Systems &
Operations

7x Salesforce Certified with extensive product ownership and IT management experience. Partnering with organizations to build, optimize, and manage systems that genuinely serve their people and scale their mission. From CRM strategy and implementation to process design and digital optimization, technical depth meets a human-centered approach.

Investment: Scoped per project · Inquire for rates · Affordable options for veteran nonprofits upon request.

Salesforce (7x Certified)HubSpotCRM StrategyProduct OwnershipProcess DesignDigital Consulting
Inquire About Systems Work →
Speaking and Facilitation
04
Speaking

Speaking &
Facilitation

Kimberly speaks for the people who often feel unseen in professional spaces and equips leaders with practical tools to build cultures rooted in clarity, respect, and psychological safety. Her signature talk, Courageous Conversations: Supporting Teams Through Stress, Burnout, and Life Outside the Office, draws from lived experience and real workplace dynamics. Virtual and in-person available.

Investment: $1,500–$2,500 per engagement · Varies by format, travel, and scope.

Keynote SpeakingPanel DiscussionsLeadership RetreatsCorporate EventsNonprofit ConveningsCourageous Conversations
Submit a Speaking Inquiry →

The Foundation

Everything I do is grounded in the
Courageous Conversations Framework

Most organizations and individuals struggle not because they lack strategy or systems, but because they lack the language, safety, and structure to have the conversations that actually matter. Whether I am coaching an individual, advising an organization, building a system, or speaking to a room full of leaders, this framework is the foundation.

01

See Every Whole Person in the Room, Including Yourself

Everyone in the conversation is carrying something, including the leader. Acknowledging that is not weakness. It is where real trust begins.

02

Name What's Actually Happening

Most tension comes from things left unsaid. Real leadership means finding honest language for difficult moments before they become crises.

03

Communicate With Boundaries, Not Barriers

Honesty and empathy are not opposites of accountability. You can hold people to standards and still lead with humanity.

04

Build Systems That Reflect Your Values

Culture lives in your policies, processes, and the conversations you are willing to have. Real impact requires structures that support the people inside them.

Interested in working together?
Let's find the right fit.

Book a Session
Professional workspace

Nonprofit & Pro Bono Inquiries

Mission-driven work
deserves the right support

For nonprofits, veteran-serving organizations, and mission-driven teams not yet ready to book a call. Every inquiry is read personally.

Pro BonoWeb & digital support for veteran nonprofits
AffordableDigital consulting for qualifying mission-driven orgs
FacilitationTrauma-informed group facilitation & programming
SpeakingConferences, advocacy events & nonprofit convenings
TICC Certified Coach·MBA in IT Management·7x Salesforce Certified·EDF Caregiver Fellow Alum·10+ Years Experience·Texas · Available Nationally

Reach Out

Not ready to book?
Start here.

Kimberly has a deep heart for mission-driven and veteran-serving organizations. If your organization is navigating a communications challenge, needs facilitation support, or is curious whether there is a fit — this is the right place to start the conversation.

She reviews all inquiries personally and responds within 2 to 3 business days. If you are ready to book a call directly, visit the Connect page.

CompanyEcho Your Impact, LLC
LocationTexas · Available Nationally

Veteran & Mission-Driven Nonprofits

Kimberly takes on a limited number of select pro bono engagements for qualifying veteran-serving organizations, and offers a sliding scale for veteran nonprofits where budget is a genuine constraint. Availability is limited and engagements are evaluated individually. If you believe your organization may qualify, please share the details in your message and she will let you know what is possible.

Professional workspace
Work With Kimberly

Book a session.
Start the conversation.

Trauma-Informed Certified Coach · MBA · Speaker · 10+ Years Experience

TICC
CertificationTrauma-Informed Certified Coach
10+
ExperienceYears facilitating, coaching & consulting
EDF
FellowshipElizabeth Dole Foundation Caregiver Fellow Alum
MBA
EducationIT Management & Organizational Leadership
SHRM + EDF Summit·USAA Educational Foundation·Capitol Hill·WIT Network·NAMI·PTSD Foundation·Trauma Reboot
Professional workspace
Select Engagements Only
Kimberly Perez,
MBA, TICC
Coach · Consultant · Speaker
NAMIPTSD FoundationEDF FellowSHRM SummitCapitol Hill7x Salesforce

Kimberly Perez is a Trauma-Informed Certified Coach, MBA, and multidisciplinary consultant with over a decade of experience at the intersection of human wellness and organizational excellence. A 2024 Elizabeth Dole Foundation Caregiver Fellow Alum, she has spoken at the SHRM Summit, USAA Educational Foundation, and Capitol Hill advocacy convenings. She takes on select engagements and would love to connect.

10+Years Experience
7xSalesforce Certified
400+Companies Coached
TICCTrauma-Informed Coach
Select a Session

Choose the conversation
that’s right for you

All sessions are held via video. Kimberly takes on select engagements and responds to every booking personally.

Open journal on desk
"The most important conversations are the ones we keep avoiding."
Free Intro · 30 Min · Video

Let’s Connect

Complimentary · 30 minutes

No pressure, no agenda required. Whether you are exploring coaching, consulting, or a speaking inquiry, this is a relaxed conversation to see if there is a fit. Come as you are.

Speaking Inquiry · 30 Min · Video

Keynote & Speaking

Complimentary · 30 minutes

Kimberly speaks at the intersection of leadership, caregiving, and courageous communication. Available for conferences, corporate events, leadership retreats, and nonprofit convenings.

All bookings confirmed via Google Calendar · Please allow 2–3 business days for consulting follow-up
The Podcast

Leadership Unfiltered
with Echo Your Impact

Honest conversations about leadership, healing, and doing the work that actually matters. Short episodes, real talk, no filler.

5 minAverage episode length
RealLived experience, not theory
FreeAvailable on all major platforms
Latest Episodes
Path through nature
Ready to begin?

Every meaningful change
starts with one conversation.

Book Your Free Call